Who we are

Our website address is: http://yourvirtualcreative.com.

Privacy Policy (Updated October 2019 )
 
Your Virtual Creative and yourvirtualcreative.com has a very strict privacy policy, applying to all information collected by this website. On this page, you will find:
* What personally identifiable information can be collected through this site
* How that personal data is used
* Who that personal data may be shared with
* Users’ options regarding how their personal data is used
* Security measures put into place to protect personal data
* How users can correct any inaccurate personal data
* How users can have their personal data permanently deleted from our database
All personal data is protected by a variety of international privacy laws including in the United States, Canada, the European Union, and any other jurisdictions with privacy laws in place.
 
Collection of Personal Information
 
Your Virtual Creative only collects personal data that has been voluntarily provided by the users of this site by signing up for our promotional emails. We are the sole owners of the data collected on this site.
Detailed personal information may be collected when an order is placed, with that information being used to verify the identity of the client and to process their order in terms with our merchant bank. This information may also be used to provide professional services, as contracted by the client.
We do not knowingly collect the personal data of any individuals under the age of 18 years old in any jurisdiction. If such information is collected and discovered, it will be completely deleted from our records and database.
 
Use of Personal Information
 
Your Virtual Creative may use personal data and information to:
* Send marketing emails, including ezines, promotions, or notices of new products and services. These services may be opted out at any time by hitting the unsubscribe button within the email or contacting us directly.
* Directly respond to inquiries through our website, regarding any reasons that we were contacted.
Any personal data or information, including email address, will never be sold, rented, lent, or given to any third-party for any reason, with the exception of being legally compelled to when required by the law.
 
Your Access and Control Over Your Information
 
At any time, users may opt out of any future contact with this website. By contacting us, users may also:
* See their personal data that we currently hold
* Correct or change any of their personal data
* Request deletion of their personal data, also known as ‘being forgotten’, which we will execute immediately
* Ask any questions about how we use their personal data
* Express any concerns they may have about our use of personal data
 
Data Security
 
Your personal data security is very important to us.
Your Virtual Creative has built our website using industry-standard security measures and authentication tools to protect the security of all personal data collected. We, and the third parties who provide services for us, also maintain technical and physical safeguards to protect personal data.
When credit card information is collected through our website, it will be encrypted using industry-standard technology for conducting secure online transactions.
 
Use of Third-Party Tools
 
Your Virtual Creative uses a variety of third-party online services and tools on our website.
* Acuity is used as our primary scheduling service.
* Harvest is used for invoicing.
* PayPal is used as our payment platform.
* Mailerlite is used for email marketing purposes, including our weekly newsletters, promotions, and news about our services.
The use of these third-party tools is covered by the privacy policies of these third-parties. Please refer to the privacy policies for any questions regarding the use of these tools.
E-Commerce Orders
To provide e-commerce services, we require personal contact information, including full name and billing information, along with financial information, such as credit card numbers and expiration dates. This data will be used for billing purposes only. If there is a problem with the order, this personal information will be used to contact the user.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Cookies
 
“Cookies”, small pieces of tracking data used on most websites, are used on our site and may be used to track repeat visitors’ engagement with our site and improve access. These cookies will be stored on the users’ hard drive. Cookie use is not connected to any personally identifiable information collected on our site through other means, such as email signups.
 
Personal Contact
 
We will not contact you unless you have specifically requested information from us.
We dislike spam, junk mail, popup ads and the like just as much as you do. All newsletters that are sent by yourvirtualcreative.com include an unsubscribe link in them. Users can remove themselves at any time from our newsletters by clicking on the unsubscribe link.
 
Links to Other Websites
 
This website contains links to other websites, including client websites, social media services, affiliate links, and sites related to the services that we offer. Your Virtual Creative is not responsible for the privacy policies or CDPR compliance of any third-party website.
 
Updates to this Statement
 
This privacy policy may be updated from time to time as necessary to comply with international privacy laws. You will always be able to find this updated policy on our website. Please check this page occasionally to ensure that you are aware of any changes made.
 
Contact Us
If you have any questions about this privacy policy, how Your Virtual Creative treats your personal data, or you wish to change your personal information, you can contact us at:
 
Email: